Clear expectations for using this website.

1. Informational and business-purpose website

This website provides information about Nightingale Studios, its health-communication services, creative capabilities, insights, and ways to begin a business conversation. Website content is provided for general informational and marketing purposes.

2. Not medical advice or emergency care

Nightingale Studios is a health-communication and creative strategy organization. Unless a separate written client engagement expressly provides otherwise, content on this website is not medical advice, diagnosis, treatment, clinical guidance, legal advice, or regulatory advice and should not be used as a substitute for advice from a qualified professional.

This website is not an emergency service. If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care.

3. No patient-provider relationship

Visiting this website, reading content, sending an inquiry, or receiving a response does not create a patient-provider relationship, clinical relationship, fiduciary relationship, or attorney-client relationship.

4. Health information and HIPAA

Do not submit PHI or sensitive patient information through the public contact form or ordinary email. If Nightingale is engaged to perform services that involve PHI on behalf of a HIPAA-covered entity, the handling of that information will be governed by the applicable client agreement, Business Associate Agreement when required, and approved privacy and security procedures. See our Privacy & Health Information Notice.

5. Evidence-informed communication

Nightingale aims to develop health communications using credible information, audience-centered strategy, and thoughtful design. Health information and regulatory standards can change over time. Clients remain responsible for obtaining any clinical, legal, regulatory, institutional, or compliance review required for their organization, audience, claims, products, programs, or jurisdiction unless a written agreement expressly assigns a specific review responsibility to Nightingale.

6. Consumer protection and marketing claims

We aim to communicate our own services accurately and avoid deceptive or unsupported representations. Any claims developed for a client should be reviewed and substantiated by the client and appropriate subject-matter professionals before publication when required. Nightingale does not guarantee health, business, fundraising, engagement, or campaign outcomes unless a written agreement expressly states otherwise.

7. Intellectual property

Unless otherwise identified, the Nightingale name, site design, original written content, graphics, marks, and other materials on this website are owned by or licensed to Nightingale Studios and are protected by applicable intellectual-property laws. You may view and share links to public pages for ordinary informational purposes. You may not reproduce, republish, sell, modify, or commercially exploit substantial portions of the website without permission.

Client work shown in the portfolio may include materials owned by clients or third parties and is presented only as authorized. Display of a third-party name, mark, or material does not transfer ownership or imply endorsement beyond the context stated.

8. Acceptable use

You agree not to use this website to transmit malicious code, attempt unauthorized access, interfere with site availability, misrepresent your identity, violate another person's rights, or submit unlawful, abusive, or sensitive patient information through channels not designed for it.

9. Third-party links

This website may link to third-party resources for convenience or reference. Nightingale does not control those websites and is not responsible for their availability, content, security, or privacy practices. A link does not necessarily constitute endorsement.

10. Accessibility

Nightingale aims to provide an inclusive digital experience and to follow recognized accessibility practices in the design of this website. If you encounter a barrier, please contact sarah.nganga@nightingalestudios.info with the page and issue you experienced so we can review it.

11. Disclaimer of warranties

To the extent permitted by law, this website is provided on an “as available” basis. We work to keep content accurate and useful, but we do not warrant that every page will always be complete, current, error-free, uninterrupted, or suitable for a particular purpose.

12. Limitation of liability

To the extent permitted by applicable law, Nightingale Studios will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, this public website. Nothing in these terms excludes liability that cannot legally be excluded.

13. Client agreements control

If you become a Nightingale client, the applicable proposal, statement of work, services agreement, confidentiality agreement, Business Associate Agreement, or other signed contract will control in the event of a conflict with these website terms regarding the client engagement.

14. Changes

We may update these terms as the website, services, or legal requirements change. The “Last updated” date above identifies the current version.

15. Contact

Questions about these terms may be sent to sarah.nganga@nightingalestudios.info.